Simple plans. Real text messages.
Every plan includes monthly credits for outgoing texts. Replies from volunteers are always free, and you can top up any time.
What a credit buys
Credits are charged per outgoing SMS segment, and destination rates apply. Incoming replies are always free.
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- Incoming repliesFree
Need a few more credits?
Buy a top-up pack any time from your account. Purchased packs don’t expire.
Questions about pricing
Can’t find your answer? The help center has guides for billing and setup.
Visit the help centerWhat is a credit?
Credits are charged per outgoing SMS segment. A single segment holds up to 160 standard GSM characters or 70 Unicode units; emoji and some symbols use extra units. Longer texts use segments of 153 GSM characters or 67 Unicode units. Destination rates also apply. Replies from volunteers are always free.
Do unused plan credits roll over?
No. Your plan’s included credits refresh at the start of each monthly cycle, including on yearly billing. Credit packs you buy separately stay on your account until you use them.
What happens to credits moved from the previous app?
Credits carried over from the previous app keep their original expiry date. That is different from credit packs purchased in the new app, which do not expire.
What is the one-time registration fee?
US carriers require every business number to be registered (10DLC brand and campaign). The one-time fee covers that registration and is shown separately for each plan. Monthly subscribers can spread it across 12 months.
When can we start texting?
Texting starts once your number’s carrier registration is approved. Approval is handled by the carriers, so timing varies and isn’t instant.
Can I cancel any time?
Yes. Your plan runs to the end of the period you already paid for, and you manage cards, invoices and cancellation yourself in the billing portal.